Managed services
- Partial or full system administration, along with specialized partners.
- Deployment of High Availability infrastructures and systems.
- 24/7/365 system monitoring.
- Direct access to specialized technical support.
- Ideal for all kinds of projects requiring high availability and high performance.
Managed services and system administration
Managed environments allow customers to completely forget about technical aspects and focus on the business. At Stackscale, we can support any project through our system management services as well as in collaboration with specialized partners in order to deploy High Availability infrastructures, using the latest technologies.
Thanks to our partnerships, we provide fully managed environments in those cases in which the client wants to partially outsource its technology department. Depending on the type of project, this service is provided in collaboration with partners specialized in the desired software technologies.
Deployment and migration
Deployment of the virtual environment, installation, securing (hardening) and configuration of all operating systems, services and applications, whether they be open source, commercial or provided by the customer.
Deployment of high traffic solutions for eCommerce sites and digital media platforms to support a high volume of concurrent users.
Deployment and management of critical systems requiring high availability and high performance.
Creation and implementation of the infrastructure and servers migration plan, when appropriate.
Analysis, design and implementation of complex corporate networks. Including the possibility of deploying redundant solutions to improve reliability and availability, completely integrated with the monitoring system.
Architecture design and modernization
Elaboration of proposals for technological renovation and redesign of the architecture when the system administration team sees fit, in order to improve the platform’s security, efficiency, performance and functionality.
Management and maintenance
Definition of the best execution windows to minimize the impact on the business, as well as the patching levels that better suit customer needs.
Management and ongoing maintenance of all deployed systems.
Monitoring
Comprehensive system monitoring solutions that cover everything from hardware and network components to the operating system, services, applications and even business KPIs.
24/7 monitoring of all services provided by the platform with immediate intervention before any anomaly detection.
Dashboard design and creation (for eCommerce sites, microservices, etc.) to make it easy for customers to visualize relevant data.
Security
Proactive supervision of business security, focusing on the identification of network threats. Including threat analysis and BOT management with AI, vulnerability management, file integrity check and alerting, etc.
Audits for compliance with corporate and institutional standards such as CIS, HIPAA, NIST or PCI.
Deployment and management of IDS/IPS tools and antivirus software.
Secure access to remote environments.
Detection, prevention and fixing of security issues during application development. Including stress tests, pentests, vulnerability scans and reports, WAF, code scanning, etc.
Backups and DR
Backup services customized to each project’s needs in terms of retention time, RPO and granularity.
Backup and execution consistency.
Full backup restoration.
Disaster Recovery and business continuity planning, including the simulation of DR processes to estimate the RTO.
